Help with shopping for jewellery: customer service

Do you need some help with shopping in our online jewellery shop?

Or do you want to learn about shipping, refunds, exchanges, payments, policies, security and more?

Perhaps instead you'd like to learn about caring for and cleaning your precious metal jewellery, sizing a ring or getting a definition for a jewellery term we use.

Well, thankfully you're in the right place. Click the links below to find out what you need to know.

Help